Roof Ninjas SMS Terms & Conditions

By opting in to receive SMS (text) messages from Roof Ninjas, you agree to the following terms and conditions:

1. Consent to Receive Messages

By providing your mobile number and opting in, you consent to receive promotional, transactional, and informational messages from Roof Ninjas via SMS. These may include updates on your roofing project, appointment reminders, special offers, service notifications, or general business communications.

2. Message Frequency

Message frequency may vary depending on your interaction with Roof Ninjas. You may receive periodic messages based on your services and promotional campaigns.

3. Opting Out

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from Roof Ninjas unless you opt back in.

4. Message & Data Rates May Apply

Standard message and data rates may apply depending on your mobile carrier plan. Roof Ninjas is not responsible for any charges incurred from your mobile carrier.

5. Privacy

Your information will be handled in accordance with our Privacy Policy. We do not sell or share your mobile number with third parties for marketing purposes without your consent.

6. Carriers Not Liable

Participating carriers are not liable for delayed or undelivered messages.

7. Eligibility

By opting in, you confirm that you are the owner or authorized user of the mobile number provided and are at least 18 years of age.

8. Changes to Terms

Roof Ninjas may update these Terms & Conditions at any time. Continued participation in our SMS program constitutes acceptance of any changes.


Roof Ninjas Privacy Policy

Effective Date: May 26, 2025

At Roof Ninjas, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information, particularly in relation to our SMS (text messaging) communications and related services.

1. Information We Collect

When you opt in to receive SMS messages or interact with Roof Ninjas, we may collect the following information:

  • Your full name
  • Mobile phone number
  • Email address (if provided)
  • Service address and project details
  • Communication preferences
  • Interaction history (e.g., message responses, appointment scheduling)

2. How We Use Your Information

We use your information to:

  • Send appointment confirmations, reminders, and service updates
  • Provide project or billing-related notifications
  • Share promotions, offers, and company news (only if opted in)
  • Improve customer service and internal operations
  • Comply with legal obligations

3. SMS Communications

By opting in to our SMS program, you consent to receive text messages from Roof Ninjas to the mobile number provided. You may opt out at any time by replying STOP. Message frequency may vary, and standard message/data rates may apply.

4. How We Protect Your Information

We use appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or via mobile communication can be guaranteed to be 100% secure.

5. Sharing of Information

We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may share your information with:

  • Trusted third-party service providers (e.g., SMS platforms, CRM tools) who assist in our business operations
  • Legal or regulatory authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

6. Your Rights and Choices

You may:

  • Opt out of SMS communications at any time by texting STOP
  • Request to review, update, or delete your personal information by contacting us
  • Change your communication preferences

Depending on your location, you may also have additional rights under laws such as GDPR or CCPA.

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.

9. Changes to This Policy

Roof Ninjas may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after changes are posted signifies your acceptance of the updated policy.